TikTok x Askable

Democratize research at TikTok

One platform for your entire team — from deep moderated interviews to quick Figma prototype tests. No training needed. No per-seat fees. No tool your team avoids.

Switch to Askable

Trusted by 10,000+ velocity-obsessed research & product teams

4.7

4.9

Built for your whole team

One platform, for everyone.

Every role on your team gets the workflow they need. Researchers go deep, designers move fast, and program leads keep it all running clean.

Sources

Last-minute fee reveals: Hotels advertised at "$180" suddenly "become $248" when service fees and taxes emerge during final payment steps, catching travelers off-guard after they've invested time configuring their bookings

Source date range

All time

Mentions

58 mentions from 49 participants

Last mention

4 days ago

Highlights

Watch playlist

Most relevant

Jonathon R

0:21

"...I spent 20 minutes configuring my perfect trip on Booking.com, and when I got to checkout, suddenly there's a $45 'service fee' and $23 in taxes that weren't mentioned anywhere. The $180 hotel became $248. I felt completely deceived..."

31, Melbourne • Industry stream name • August 15

Priya S

0:32

"Webjet showed flights for $320, but by payment time it was $389 with 'booking fees', 'payment processing', and 'service charges'. Why not just show me $389 from the start? Now I always check Skyscanner first to see real prices."

28, Brisbane • Platform Trust Research • July 22

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Sydney • User Experience Deep Dive • June 8

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Perth • User Experience Deep Dive • June 8

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Melbourne • User Experience Deep Dive • June 8

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Brisbane • User Experience Deep Dive • June 8

Load more...

It just gets a bit too many choices sometimes

and then I just give up and search elsewhere

Your researchers run sessions, not tech support

Purpose-built for moderated and unmoderated research. Set up, invite observers, and start gathering insights — no juggling tools or chasing links.

Built-in observer lobby lets stakeholders watch without disrupting the session

Automatic recording and transcription. Every session captured without hitting record.

Real-time timestamped notes sync to the recording for instant playback

Get a demo

Path 1

Reached goal screen

6

10% misclick rate

25 sec avg. duration

Recordings

Heatmaps

Reached goal screen

75%

9

Didn’t reach goal screen

25%

3

Misclick rate

20%

Avg. duration

25.3s

Your designers test prototypes with ease

Import from Figma, set tasks, and launch. All before your next standup. No research training needed.

One-click Figma sync keeps designs and tests in perfect harmony.

Path analysis shows successful vs. failed task completions at a glance

Screen-by-screen heatmaps reveal misclick patterns and confusion points

Get a demo

Michael G

39

100% eligible

Deborah H

24

100% eligible

Vincent T

41

100% eligible

Helen S

23

100% eligible

Marie J

62

100% eligible

Marie J

41

Female

100% eligible

Turn raw complexity into a clean research program

One vendor, one invoice, no per-seat surprises. Scale your team's research without scaling your procurement headaches.

Unlimited seats for your entire team. 10 people or 100, same price.

Participant incentives included in pricing. Transparent billing, no fund mismanagement.

BYO participants supported alongside Askable's verified panel (97.8% show rate)

Get a demo

Every research method. In one platform.

Prototype test

Remote interviews

AI Moderated interview

Survey

First click test

Tree test

Card sort

The backbone for enterprise teams

<60 sec

to surface insights with evidence

97.8%

participant show rate

48hrs

brief to insights

99.99%

system uptime

Participant Panel

50 countries.15+ ‍languages.

Finally, a research platform with participants who actually show up. No more juggling multiple panels, crossing fingers, or scrambling for replacements. 97.8% show rate, verified users, all in one trusted platform.

Get a demo

Superior platform built for scale

We believe research should be fast, flexible, and frictionless. No limits, no hidden costs, no gatekeeping - just full access to the platform you need to uncover insights with ease.

27001

27701

GDPR

COMPLIANT

AICPA

SOC 2

CCPA

COMPLIANT

Get a demo

Enterprise grade

One platform for all your research needs.

Built-in flexibility

Your questions change, priorities shift. Have the flexibility to pivot without barriers.

Quality by default

Expert researchers + AI acceleration + verified participants = insights you trust.

Complexity eliminated

One platform handles everything so you focus on decisions, not research ops.

USER RESEARCH

CONSUMER VIDEOFEEDBACK

Don’t just read about it, try it.

The cost of one bad decision is much greater than the cost of unlimited testing.

Get a demo

TikTok x Askable

Democratize research at TikTok

One platform for your entire team — from deep moderated interviews to quick Figma prototype tests. No training needed. No per-seat fees. No tool your team avoids.

Switch to Askable

Create a new ad campaign targeting women aged 25-34 in the US with a $500 daily budget.

Prototype test

12

responses

Reached goal screen

75%

9

Didn’t reach goal screen

25%

3

Misclick rate

20%

Avg. duration

25.3s

Path analysis

Success (6)

Incomplete (3)

Path 1

Reached goal screen

6

10% misclick rate

25 sec avg. duration

Recordings

Heatmaps

Screen analysis

Click on a screen to understand how each participant interacted with it

Screen name 1

6

25.2 sec

Screen name 2

6

23.2 sec

Screen name 3

4

21.2 sec

Screen name 4

4

21.2 sec

Screen name 5

4

21.2 sec

Individual responses

View the full path recording for each participant, with a heat map per screen

Participant

Outcome

Duration

Misclick rate

Screens viewed

Completion date

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Donald Bradman

Success

3:55

30%

1

12 Oct 7:40pm

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Ian Botham

Incomplete

2:34

30%

3

10 Oct 5:41pm

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Dennis Lillee

Incomplete

1:45

30%

4

9 Oct 4:42pm

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Brian Lara

Success

1:23

30%

7

8 Oct 12:40pm

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Wasim Akram

Incomplete

1:45

30%

4

7 Oct 7:40am

Reached goal screen

75%

9

Didn’t reach goal screen

25%

3

Misclick rate

20%

Avg. duration

25.3s

Trusted by 10,000+ velocity-obsessed research & product teams

4.7

4.9

“With Askable, we’re getting a team that’s genuinely invested in our success. It feels like working with real people who care, and that makes all the difference when researching in new markets.”

Serkan Ayan

UX Research Manager

Built for your whole team

One platform, for everyone.

Every role on your team gets the workflow they need. Researchers go deep, designers move fast, and program leads keep it all running clean.

Sources

Last-minute fee reveals: Hotels advertised at "$180" suddenly "become $248" when service fees and taxes emerge during final payment steps, catching travelers off-guard after they've invested time configuring their bookings

Source date range

All time

Mentions

58 mentions from 49 participants

Last mention

4 days ago

Highlights

Watch playlist

Most relevant

Jonathon R

0:21

"...I spent 20 minutes configuring my perfect trip on Booking.com, and when I got to checkout, suddenly there's a $45 'service fee' and $23 in taxes that weren't mentioned anywhere. The $180 hotel became $248. I felt completely deceived..."

31, Melbourne • Industry stream name • August 15

Priya S

0:32

"Webjet showed flights for $320, but by payment time it was $389 with 'booking fees', 'payment processing', and 'service charges'. Why not just show me $389 from the start? Now I always check Skyscanner first to see real prices."

28, Brisbane • Platform Trust Research • July 22

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Sydney • User Experience Deep Dive • June 8

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Perth • User Experience Deep Dive • June 8

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Melbourne • User Experience Deep Dive • June 8

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Brisbane • User Experience Deep Dive • June 8

Load more...

It just gets a bit too many choices sometimes

and then I just give up and search elsewhere

Your researchers run sessions, not tech support

Purpose-built for moderated and unmoderated research. Set up, invite observers, and start gathering insights — no juggling tools or chasing links.

Built-in observer lobby lets stakeholders watch without disrupting the session

Automatic recording and transcription. Every session captured without hitting record.

Real-time timestamped notes sync to the recording for instant playback

Get a demo

Your designers test prototypes with ease

Import from Figma, set tasks, and launch. All before your next standup. No research training needed.

One-click Figma sync keeps designs and tests in perfect harmony.

Path analysis shows successful vs. failed task completions at a glance

Screen-by-screen heatmaps reveal misclick patterns and confusion points

Get a demo

Path 1

Reached goal screen

6

10% misclick rate

25 sec avg. duration

Recordings

Heatmaps

Reached goal screen

75%

9

Didn’t reach goal screen

25%

3

Misclick rate

20%

Avg. duration

25.3s

Michael G

39

100% eligible

Deborah H

24

100% eligible

Vincent T

41

100% eligible

Helen S

23

100% eligible

Marie J

62

100% eligible

Marie J

41

Female

100% eligible

Turn raw complexity into a clean research program

One vendor, one invoice, no per-seat surprises. Scale your team's research without scaling your procurement headaches.

Unlimited seats for your entire team. 10 people or 100, same price.

Participant incentives included in pricing. Transparent billing, no fund mismanagement.

BYO participants supported alongside Askable's verified panel (97.8% show rate)

Get a demo

Every research method. In one platform.

Prototype test

Remote interviews

Live website test

5-second test

Tree test

Variant Comparison

Live mobile test

First click test

The backbone for enterprise teams

<60 sec

to surface insights with evidence

48hrs

brief to insights

99.99%

system uptime

97.8%

participant show rate

Participant Panel

50 countries.15+ ‍languages.

Finally, a research platform with participants who actually show up. No more juggling multiple panels, crossing fingers, or scrambling for replacements. 97.8% show rate, verified users, all in one trusted platform.

Get a demo

Superior platform built for scale

We believe research should be fast, flexible, and frictionless. No limits, no hidden costs, no gatekeeping - just full access to the platform you need to uncover insights with ease.

27001

27701

GDPR

COMPLIANT

AICPA

SOC 2

CCPA

COMPLIANT

Get a demo

Enterprise grade

One platform for all your research needs.

Built-in flexibility

Your questions change, priorities shift. Have the flexibility to pivot without barriers.

Quality by default

Expert researchers + AI acceleration + verified participants = insights you trust.

Complexity eliminated

One platform handles everything so you focus on decisions, not research ops.

USER RESEARCH

CONSUMER VIDEOFEEDBACK

Don’t just read about it, try it.

The cost of one bad decision is much greater than the cost of unlimited testing.

Get a demo

TikTok x Askable

Democratize research at TikTok

One platform for your entire team — from deep moderated interviews to quick Figma prototype tests. No training needed. No per-seat fees. No tool your team avoids.

Create a new ad campaign targeting women aged 25-34 in the US with a $500 daily budget.

Prototype test

12

responses

Reached goal screen

75%

9

Didn’t reach goal screen

25%

3

Misclick rate

20%

Avg. duration

25.3s

Path analysis

Success (6)

Incomplete (3)

Path 1

Reached goal screen

6

10% misclick rate

25 sec avg. duration

Recordings

Heatmaps

Screen analysis

Click on a screen to understand how each participant interacted with it

Screen name 1

6

25.2 sec

Screen name 2

6

23.2 sec

Screen name 3

4

21.2 sec

Screen name 4

4

21.2 sec

Screen name 5

4

21.2 sec

Individual responses

View the full path recording for each participant, with a heat map per screen

Participant

Outcome

Duration

Misclick rate

Screens viewed

Completion date

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Donald Bradman

Success

3:55

30%

1

12 Oct 7:40pm

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Ian Botham

Incomplete

2:34

30%

3

10 Oct 5:41pm

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Dennis Lillee

Incomplete

1:45

30%

4

9 Oct 4:42pm

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Brian Lara

Success

1:23

30%

7

8 Oct 12:40pm

Start anytime

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Survey

$8

People who bought food on a delivery app recently

10 mins

AI interview

$40

Anyone who have a personal mobile phone and/or internet

10 mins

Apply to take part

Video call

$40

Anyone who has a vehicle insurance on

a personal car

3-6 Aug • 45 mins

In person

$40

Test some new train journey interactions

3-6 Aug • 45 mins • Brisbane CBD

Video call

$40

Anyone who has a personal mobile phone and/or internet

3-6 Aug • 45 mins

9:41

5:12

Wasim Akram

Incomplete

1:45

30%

4

7 Oct 7:40am

Reached goal screen

75%

9

Didn’t reach goal screen

25%

3

Misclick rate

20%

Avg. duration

25.3s

Trusted by 10,000+ velocity-obsessed research & product teams

4.7

4.9

“With Askable, we’re getting a team that’s genuinely invested in our success. It feels like working with real people who care, and that makes all the difference when researching in new markets.”

Serkan Ayan

UX Research Manager

20x

More research output per team

50+

countries with millions of participants

Built for your whole team

One platform, for everyone.

Every role on your team gets the workflow they need. Researchers go deep, designers move fast, and program leads keep it all running clean.

Sources

Last-minute fee reveals: Hotels advertised at "$180" suddenly "become $248" when service fees and taxes emerge during final payment steps, catching travelers off-guard after they've invested time configuring their bookings

Source date range

All time

Mentions

58 mentions from 49 participants

Last mention

4 days ago

Highlights

Watch playlist

Most relevant

Jonathon R

0:21

"...I spent 20 minutes configuring my perfect trip on Booking.com, and when I got to checkout, suddenly there's a $45 'service fee' and $23 in taxes that weren't mentioned anywhere. The $180 hotel became $248. I felt completely deceived..."

31, Melbourne • Industry stream name • August 15

Priya S

0:32

"Webjet showed flights for $320, but by payment time it was $389 with 'booking fees', 'payment processing', and 'service charges'. Why not just show me $389 from the start? Now I always check Skyscanner first to see real prices."

28, Brisbane • Platform Trust Research • July 22

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Sydney • User Experience Deep Dive • June 8

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Perth • User Experience Deep Dive • June 8

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Melbourne • User Experience Deep Dive • June 8

Helen G

0:32

"The worst part is you've already emotionally committed to the trip. You've planned it, maybe told your family, and then they hit you with these surprise fees. You feel trapped into paying because you've already invested the time."

28, Brisbane • User Experience Deep Dive • June 8

Load more...

It just gets a bit too many choices sometimes

and then I just give up and search elsewhere

Your researchers run sessions, not tech support

Purpose-built for moderated and unmoderated research. Set up, invite observers, and start gathering insights — no juggling tools or chasing links.

Built-in observer lobby lets stakeholders watch without disrupting the session

Automatic recording and transcription. Every session captured without hitting record.

Real-time timestamped notes sync to the recording for instant playback

Your designers test prototypes with ease

Import from Figma, set tasks, and launch. All before your next standup. No research training needed.

One-click Figma sync keeps designs and tests in perfect harmony.

Path analysis shows successful vs. failed task completions at a glance

Screen-by-screen heatmaps reveal misclick patterns and confusion points

Path 1

Reached goal screen

6

10% misclick rate

25 sec avg. duration

Recordings

Heatmaps

Reached goal screen

75%

9

Didn’t reach goal screen

25%

3

Misclick rate

20%

Avg. duration

25.3s

Michael G

39

100% eligible

Deborah H

24

100% eligible

Vincent T

41

100% eligible

Helen S

23

100% eligible

Marie J

62

100% eligible

Marie J

41

Female

100% eligible

Turn raw complexity into a clean research program

One vendor, one invoice, no per-seat surprises. Scale your team's research without scaling your procurement headaches.

Unlimited seats for your entire team. 10 people or 100, same price.

Participant incentives included in pricing. Transparent billing, no fund mismanagement.

BYO participants supported alongside Askable's verified panel (97.8% show rate)

Every research method. In one platform.

Prototype test

Remote interviews

Live website test

AI Moderated interview

Survey

First click test

Stack rank

Tree test

Card sort

5-second test

Live mobile test

Variant Comparison

The backbone for enterprise teams

<60 sec

to surface insights with evidence

97.8%

participant show rate

48hrs

brief to insights

99.99%

system uptime

Why teams switch

The tool your team avoids vs the one they actually open

What your team needs

Complex tools

Designers self-serve without training

Too complex, team avoids it

Drag-and-drop builder, launch in minutes

Moderated sessions with observers

Clunky setup, extra tools

Built-in observer lobby, auto-record

Automatic recordings + transcripts

Requires extra steps

Every session, automatically

Reliable participant quality

Poor show rates, wasted sessions

97.8% show rate, triple-verified

Transparent incentive handling

Opaque billing, surprise costs

Included in pricing, no surprises

Bring your own participants

Limited, complex setup

Full BYO + verified panel access

Seats for 100+ team members

Per-seat fees add up fast

Unlimited seats, every tier

Works without AI dependencies

AI increasingly embedded

AI is optional. Full platform without it.

Participant Panel

50 countries.15+ ‍languages.

Finally, a research platform with participants who actually show up. No more juggling multiple panels, crossing fingers, or scrambling for replacements. 97.8% show rate, verified users, all in one trusted platform.

Superior platform built for scale

We believe research should be fast, flexible, and frictionless. No limits, no hidden costs, no gatekeeping - just full access to the platform you need to uncover insights with ease.

27001

27701

GDPR

COMPLIANT

AICPA

SOC 2

CCPA

COMPLIANT

Enterprise grade

One platform for all your research needs.

Built-in flexibility

Your questions change, priorities shift. Have the flexibility to pivot without barriers.

Quality by default

Expert researchers + AI acceleration + verified participants = insights you trust.

Complexity eliminated

One platform handles everything so you focus on decisions, not research ops.

USER RESEARCH

CONSUMER VIDEOFEEDBACK

Don’t just read about it, try it.

The cost of one bad decision is much greater than the cost of unlimited testing.